Privacy policy

Epic Gap Year Ltd is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

 

1) The information we collect and how we use it

When you register for our service, we need to know your name, age, email address and location. For bookings, we may also require additional details such as medical information, credit card details, bank account details and any other details that may be applicable to the experience you wish to book.

We gather this information to allow us to process your registration onto our mailing list. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your account and in general. Booking information is used in conjunction to processing your booking request and taking payment.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services, and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may also wish to provide you with information about special features of our website or any other services or products we think may be of interest to you. If you would rather not receive this information, you can unsubscribe at any time using the link on our emails.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to backpackerbanter [at] me [dot] com .

2) How we protect your information

The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy. All information is collected and stored securely via Mail Chimp, which is password protected and abides to all Data Protection Laws.

Booking details are located on a secure database which only higher levels of management have access to and only those authorised to take payments.

We also keep your information confidential. The internal procedures of Mail Chimp cover the storage, access and disclosure of your information.

3) Updating your details

If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details.

4) Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.